Our Award Winning Vinegar’s and Balsamic Vinegar’s Are Hand-Made With English Raspberries, Blackberries, Blackcurrants, Plums, Damsons, Strawberries,

Blueberries, Mint, Chillies, Apples, Kale, Beetroot and Carrots,   We Do Not Add Any Preservatives, Artificial Colour's and Artificial Flavour's

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For A Limited Period Only, Emma’s Pantry Preserves Special Offer Discount On POSTAGE Pay No More

Than £3.99 On Any Size Order.

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Should you have any enquiries regarding our products or services please do not hesitate to contact us at

IF YOU WOULD LIKE TO STOCK ANY OF  Emma's Pantry Preserves PRODUCTS  

PLEASE EMAIL US FOR INFORMATION  Thank You

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General Enquiries and Oeder Form

Wholesale  & Bespoke Enquiries Always Welcome

If you would like to stocking my range, please complete the contact form or alternatively you can email me at [email protected] or call me on 07941688639

Delivery Charges

The following delivery charges are for UK orders only.

Orders to Non-Mainland UK addresses such as Northern Ireland and the Highlands require prior arrangement as they may incur additional delivery costs.

We reserve the right to cancel unarranged orders.

 

Return Policy Details

Returns are accepted. But please note the following, it is your responsibility to return the goods to us in the condition you received them in. e.g. in their original packaging.  Once we are in receipt of the goods we will refund you less the cost of postage.  On items that show free delivery the postage charge will be £4.00 that we would deduct off the final total.

 

Any discrepancies and breakages to be reported within 3 working days of delivery. THANK YOU

 

We will require a contact number and clear instructions as to where it will be safe to leave your goods if you are not at home, this option is only available at your own risk, if it is not safe to leave please state clearly and the courier will leave a card to arrange delivery at a more convenient time

 

Sorry Personalised Items are

Non Returnable 

Unless Damaged or Faulty

 

Returns

 

We hope that you are pleased with your purchase from Emma's Pantry Preserves, however we do understand that occasionally, you may need to return goods to us.

 

Goods are faulty on arrival

If you find that your goods are faulty on arrival, then you are entitled to a replacement or a refund. Please contact us immediately on receipt of the order and let us know the problem, we may need a photograph    

Goods damaged on arrival

If you discover that your goods are visibly damaged on arrival, you should either write on the delivery note that the packaging is damaged, or refuse to accept the delivery. Please contact us immediately with details of the damage. This will help us considerably in raising the matter with our appointed courier.  Once the damaged goods have been received back to us, then we will replace or refund them.

You Have Simply Changed Your Mind (Distance Selling Regulations)

If you have ordered goods from us, but then simply decided that you wish to cancel your order, you are entitled to do so and have any money that you have paid to us refunded.  This must be done with 24 hours as we usually dispatch within 36 hours from placing the order.

 

In order to return an unwanted item, the following criteria must be met:

You must have contacted us in writing within 7 working days of receipt

The item must be in the original box and packaging

It is your responsibility to return the goods to us in a safe and secure manner and at your cost.

Please Note No Exchange Or Refund On Personalised Items Or Items Made To Custom Order.  

 

Please do not reject parcels because you think the Goods are smashed, just accept and let us know, in some cases we may ask for photographic evidence.  Please check Goods on arrival as discrepancies cannot be entertained after 7 working days

 

These Carriage charges apply to zones A and B as defined by our Courier as follows

 

Zone A all postcodes in England and Wales  

Zone B as follows DD,DG,EH,FK,G,KA,(Except KA27 and KA28) KY,ML,TD,AB1,TO,AB16,AB21  

TO AB25, AB30,AB39,PA1 TO PA19,PH1 TO PH3  

SORRY WE DO NOT SHIP TO ZONE C, D, E  

Which is AB31-AB38 AB40-AB56, IV1-IV28 IV30-32 IV36-IV40 IV52-IV54  IV63  

KW1-KW14, PA21-PA38, PH4-PH41 PH49-PH50, Northern Ireland (BT)  

HS, IV41-IV49 IV51-IV55 & 56, KA 27-28  

KW15-17, PA20, PA41-PA49 PA60-PA78, PH42-PH44, ZE, Isle of man, Channel Islands

Returns

Orders to Non-Mainland UK addresses such as Channel Islands, Isle of Wight, Isle of Man, Scilly Isles, Scottish Highlands, Scottish Islands, Northern Ireland require prior arrangement

as they may incur additional delivery costs.We reserve the right to cancel unarranged orders. Please contact us 07941688639 Wholesale & Bespoke enquiries welcome